Starter
For a small operator digitizing parcel intake.
GHS 500 /mo
- — 3 stations
- — 500 parcels/month
- — 3 admin accounts
- — 500 SMS/month
- — Cash and USSD push payments
For bus & transport companies in Ghana
Your buses already carry parcels.
Carry them properly.
Concord turns your parcel desk into a branded digital operation — your own tracking site, SMS updates, Mobile Money collection, and a clear view of every station. No more ledger books, no more “call the driver”.
Sales-led onboarding. We set up your stations, staff, and branding with you.
passionair.concordlogisticsgh.com
P Passion Air
Where’s my parcel?
Enter the code from your receipt or SMS.
Parcel tracking
PAS-0110-K2SSY3-1
Track Every company gets its own branded site — colors, logo, tracking codes.
Why now
The ledger book has served its time.
Every day your desks take parcels, collect cash, and answer the same phone call: “has it arrived?” The ledger can’t text your customers, can’t take Mobile Money, and can’t tell you what happened across five stations last month. Concord can.
One parcel, start to finish
Follow a parcel through your operation on Concord.
Everything below happens inside your branded workspace — and your customer sees none of the work, just the updates.
07:42 · ACCRA STATION
The parcel comes over the counter.
Your desk agent creates it in seconds — sender, recipient, fee. A tracking label prints, and the code goes to both phones by SMS.
Parcel intake & labelsYour parcel PAS-0117-B4XKQ2-1 has been received at Accra Central. Track it any time — no app needed.
07:44 · SENDER'S PHONE
Payment lands before the bus leaves.
Cash at the counter, USSD push to the sender's phone, or a payment link by SMS — recorded against the parcel either way, settled through Paystack.
Mobile Money & cash09:10 · ON THE ROAD
It rides with the 9 o'clock bus.
Batched with the rest of the Kumasi load, scanned out, and visible in transit — to your team and to the customer's tracking page.
Batches & live tracking13:26 · KUMASI ADUM
Arrival is announced automatically.
The recipient gets the SMS the moment it's scanned in. They show the code at the counter, sign, done — released against the code only.
SMS notificationsYour parcel has arrived at Kumasi Adum. Bring code B4XKQ2 and a valid ID to collect.
18:00 · YOUR OFFICE
You see the whole day in one screen.
Parcels per station, payments collected by method, SMS sent, staff activity. Month-end reports without a calculator in sight.
Analytics & oversightSee it in motion
Ten minutes at the parcel desk, on screen.
A walkthrough of tenant branding, parcel creation, labels, station workflows, payments, and customer tracking — the same flow we demonstrate live on a demo call.
Rate card
Priced like a tariff board.
No surprises.
Every plan includes tenant isolation, your branded tracking site, and operational support. Pick by station count and monthly parcel volume — we’ll help you choose.
Growth
For growing station networks that need branded tracking.
GHS 1,500 /mo
- — 10 stations
- — 2,000 parcels/month
- — 10 admin accounts
- — Payment links
- — Custom branding
- — Data export
Business
For established operators with settlement and analytics needs.
GHS 3,000 /mo
- — 25 stations
- — 6,000 parcels/month
- — 25 admin accounts
- — Custom SMS sender ID
- — Paystack subaccount settlement
- — Advanced analytics
Enterprise
For larger networks that need custom terms.
Custom
- — Custom limits
- — Priority onboarding
- — Dedicated support
- — Custom integrations
- — Billing terms
- — SLA planning
Payment links, custom sender IDs, settlement subaccounts, analytics, and data export unlock by tier. Enterprise plans can adjust limits and billing terms.
Questions
Asked at every demo.
Direct answers about tenants, tracking, payments, notifications, and plans. Need a deeper walkthrough? Talk to our team.
How do I get started with Concord Logistics?
Book a demo and we will map your stations, staff roles, parcel workflow, payment needs, and notification volume. From there we recommend a plan and configure your tenant so your team can start testing with real parcel flows.
Can each organization keep its own branding?
Yes. Concord is built as a multi-tenant platform, so each organization can operate with its own stations, roles, tracking pages, labels, and branding. Custom branding is available from the Growth plan upward.
Can customers track parcels without creating an account?
Yes. Customers can use the tracking code printed on the parcel label or sent by SMS. The tracking page is designed for quick public lookup without requiring a customer login.
How does pricing work?
Plans are tiered by operational capacity: stations, monthly parcels, admin accounts, SMS volume, and feature access. Starter covers smaller operators, Growth adds branding and payment links, Business adds settlement and advanced analytics, and Enterprise can be customized.
How do mobile-money payments work?
Admins can record cash payments or collect mobile-money payments. USSD push is available on Starter and above. Payment links, checkout URLs, and Paystack settlement options unlock on higher tiers.
Do you send SMS and email notifications?
Yes. The platform supports customer notifications for parcel events and payment links, with monthly SMS limits based on the active subscription plan. Email is used for selected operational and billing communication.
Is my data secure?
Each organization's records are isolated from other tenants. Access is role-based, and platform workflows are designed so staff only work inside the organization context they selected.
What kind of support do you offer?
Every plan includes onboarding help and support. Higher tiers add deeper operational reviews, priority support, and planning for analytics, settlement, exports, and custom limits.
Still have questions?
We can walk through your routes and station workflow.
Next step
See it running with your company’s name on it.
Thirty minutes, on a call. We’ll walk your actual workflow — intake, payment, SMS, dispatch — and set up a branded trial tenant so you can see your own colors on it.
Demo manifest 30 MIN
- Station setup, staff roles, and your tenant branding.
- Parcel labels, tracking pages, and customer SMS.
- Cash, USSD push, payment links, Paystack settlement.
- Plan limits, analytics, and month-end reporting.